U.S. State Environmental Agency
How a U.S. State Environmental Agency Built a Scalable Future with SimplaDocs.
Government / Environmental Regulation
U.S. State Environmental Agency
11x faster workflows
What was the business challenge?
When the CIO of a U.S. state environmental agency first discovered Coda, he immediately saw its potential. He built tools that replaced spreadsheets, streamlined tasks, and gave his team new ways to work. His early solutions quickly proved their value — and other bureaus began to take notice.
But with growing interest came a new challenge: how to make these tools perform at scale, work seamlessly for multiple teams, and be easily maintained over time. He knew the vision was bigger than one person could deliver alone. That's when he turned to SimplaDocs.
“They're incredibly fast and they're incredibly good. From all of the vendors I've worked with, SimplaDocs brings me the highest ROI. They're worth every penny.”
— CIO, U.S. State Environmental Agency
Our plan to solve it
From the beginning, it was clear that what the agency gained in SimplaDocs was more than a contractor; they brought in a savvy thought partner. Rather than simply refining individual documents, SimplaDocs helped them take a step back and think in systems — shifting from single-purpose tools to an interconnected, modular ecosystem that could evolve with the department's needs.
SimplaDocs was tasked with tackling an application log for environmental permits — a manual process that involved a dozen internal stakeholders and a suboptimal experience for applicants. Together, they reimagined the experience at every touchpoint, eliminating key sources of human error and bottlenecks.
What we delivered
What we achieved together
Enabled the team to work 11 times faster than originally
Application review time dropped from six hours to just over an hour
Saved the team over 250 hours in several months
Rolled out dozens of interconnected systems across the department
How the engagement actually ran
Which systems did it touch?
- Coda
- Spreadsheets
The real impact we generated
The agency continues to retain SimplaDocs because "they bring immense value to our agency." SimplaDocs also helped the department roll out dozens of smaller, interconnected systems — from emissions tracking tools to training workflows and internal reporting dashboards.
The CIO's team serves as a hub for internal innovation. He's often approached by other bureaus asking, "Can Coda do this?" His answer is consistent: bring in SimplaDocs.
As a CIO, I've worked with many many vendors, and SimplaDocs was the best ROI I've ever made.
— CIO, U.S. State Environmental Agency
Let's build something like this
Every engagement starts with a conversation about what's not working and what could be.